Customer Care

Customer Service - Commonly used terms.
What C uses the services of a business?. What I is a customer from within the company?. What E is a customer from outside the company?. What S is an external customer that provides things for a company?. What L might you do if you receive bad customer service?. What C might you do if you receive bad customer service?. What R might be affected for the company by bad customer service?. What P might go down for a company that provides bad customer service?. What S will customers feel if they receive good customer service?. What R will customers do if they receive good customer service?. What S can be internal customers?. What M runs a company and can be an internal customer?. What A do customers want to be when they go into a store?. What K should staff be in order to give good customer service?. What I will happen to the number of customers where there is good customer service?. What D will happen to the number of customers where there is bad customer service?. What Q do customers hate in shops?. What T should you get when you start a job so that you know what to do?. What B could happen to a company that they provide bad customer service and lose customers?. What O describes where external customers come from?.
If you are seeing this message then you do not have Adobe Flash Player installed. To see thin interactive game you will need to download the latest version of Adobe Flash Player.
Click here for more free teaching resources